Before making a telephone call, do you ever rehearse what you are going to say? Heck yes, I do. And not just for telephone calls. I rehearse what I'm going to say when I'm fairly certain the chances of having any kind of conversation with a human being is about to occur. How else will … Continue reading Question of the Week #176
Telephone
One Week Later: Life with the iPhone
I know it's just a phone. I mean, it's not just a phone. It's a tiny computer that fits in the palm of my hand. And it does so much more than Alexander Graham Bell ever dreamed that a telephone would do. But it's just a phone. Right? I really like it, though. I know. … Continue reading One Week Later: Life with the iPhone
The Phone at the Bank
In the world of banking, the people on the front lines of the industry are known as tellers. These are the people who are expected to help customers with all of their day to day banking needs. It is often a thankless and miserable position to hold. These are their stories. These are their legends… … Continue reading The Phone at the Bank
The Confusing Middle 