In the world of banking, the people on the front lines of the industry are known as tellers. These are the people who are expected to help customers with all of their day to day banking needs. It is often a thankless and miserable position to hold. These are their stories. These are their legends…
One night I was sitting at home, minding my own business, when out of nowhere I received a phone call from the bank. It was my assistant manager calling to ask a favor. She asked if I would be willing to work the next day at a different branch that was short-handed.
She made it clear that I could say no, that it was strictly voluntary. But I said yes. Because I’m nice. And stupid. But you may be asking yourselves, why would they even give him the option?
Apparently, the branch where I would be working is in a “rough” part of town. When I mentioned to a friend where I would be working, I thought she was going to flip out. I thought she was going to go so far as to suggest I take a Kevlar vest with me. That night, I went to bed thinking the worst would happen. The next morning I woke up feeling really nervous.
I wasn’t really nervous about the bank being robbed while I just happened to be there. I just get nervous about being placed in new situations in unfamiliar locales. Luckily there was one familiar face there. One of the tellers that was there that day was a floating teller with whom I’d worked the occasional Saturday at my home branch. So at least I had someone to talk to.
Not that I had a lot of time to talk to anyone. We were busy all day. My branch was dead in comparison to the business that this place apparently saw on a regular basis. And my floating teller friend said that that particular Friday was nothing compared to what they usually got. I was almost envious. Being that crazy sure made the day fly by.
As I thought about it, I wouldn’t have minded being sent to different branches on a regular basis. At least then I wouldn’t have been hounded by the manager about how many referrals I wasn’t getting each week.