In the world of banking, the people on the front lines of the industry are known as tellers. These are the people who are expected to help customers with all of their day to day banking needs. It is often a thankless and miserable position to hold. These are their stories. These are their legends…
On one of my days off, the manager’s manager made a surprise visit. She was at the branch the day before (when I was working) as well, so coming in a second day in a row really was something of an unpleasant surprise. In my absence, she apparently went on and on about what a great job I was doing on the teller line. And my manager went on to say that she continued singing my praises at a social function that same night.
What was funny about this was that I was a mediocre bank teller at best. And, really, I viewed myself as the most worthless teller that our bank had. Just looking at my numbers, it was a little ridiculous for the manager’s manager to think that I was doing a great job.
More and more often, I kept coming back to Office Space and The Office to reference my experiences at the bank. If you’ve seen Office Space, you may know where I’m going with this. The main character, Peter, is probably the biggest slacker the office has. He shows up for his meeting with the consultants who were brought in to streamline things, and he dazzles them by being honest about everything. He doesn’t do any of the work he’s supposed to do, but they love him. “He’s just got upper level management written all over him.” Is this what was happening with my manager’s manager?
If I’d had another job lined up, I’d have been real tempted to shoot her an email. Something along the lines of…
I heard about the nice things you said about me and I wanted to let you know I appreciate those sentiments. But I really have to question your judgment and, to be honest, your ability to perform your job as an area manager. On a regular basis, I radiate in waves just how much I hate being here. The fact that you didn’t pick up on that in the hour you were here the other day tells me you aren’t very observant. Just because you saw me do one good thing pertaining to my job does not make me all that awesome. You’re just not very good at picking up on my subtext. Good luck with that in the future.
Cordially… blah blah blah… On the other hand, I could have just started to believe these wonderful things that had been said about me. I told the manager and Barney Stinson that if they ever found themselves in a sticky situation, they should stop and ask themselves, “What would Aaron do?” The answer, more often than not, would probably be to kick something in frustration.