In the world of banking, the people on the front lines of the industry are known as tellers. These are the people who are expected to help customers with all of their day to day banking needs. It is often a thankless and miserable position to hold. These are their stories. These are their legends…
In case you’re just tuning in for the first time, I used to work at a bank. More specifically, I worked at the drive through window at a bank. For the most part, this means I stood with my back to the lobby.
Occasionally I would feel the need to turn around to see if there were any customers lined up in the lobby not being helped by anyone. I was always very fast at what I did and could, therefore, move quickly between the window and the lobby. But sometimes, when I turned to check on the lobby situation, I got a little freaked out.
I didn’t freak out when there were five people waiting impatiently. I got freaked out when a customer that was being helped by one of the other tellers just happened to make direct eye contact with me at the exact moment I turned around. That tells me they had been staring at me. Why had they been staring at my back? Why, when I turned around, were they looking directly at me?
If it had only happened once or twice, I wouldn’t have thought it was a big deal. But it happened all the flippin’ time! Are there any other drive through tellers out there who have experienced this phenomenon? Please, share your stories. You’re not alone.