In the world of banking, the people on the front lines of the industry are known as tellers. These are the people who are expected to help customers with all of their day to day banking needs. It is often a thankless and miserable position to hold. These are their stories. These are their legends…
Today I present you with three short tales from the drive-thru lane…
One day, a woman drove up in her minivan and just sat there. For about a minute she just sat there staring at the tube. I was working on something for a lobby customer, so finally a co-worker asked her if she could help. Now, she didn’t buzz in. Normally, people would push the buzzer about 8 times to annoy us get our attention. The woman in the van just asked, “How do I do this?” Luckily I was busy and not at the microphone, otherwise it could have picked me up saying, “You’ve gotta be kidding me.” Later, I felt bad for thinking she was an idiot. Turns out, the previous customer had driven off with the box, so there was nothing out there. True story.
This other time I was helping a girl in lane one. She finished her transaction, so I greeted the man that had just driven up in lane two. While he was talking to me, he was distracted. He nearly gave himself whiplash trying to check out the girl in lane one that I had just finished helping. Dude, put your eyes back in your head. She was seventeen.
Finally, I love how people would take the time to write me a note. They would send the note in with a hot mess of checks and cash and probably some loose change. Along with all this, they over identify themselves by sending in three different IDs. But in doing all that, they couldn’t take the time to fill out their deposit ticket? Happened all the time.
Hahaha that poor woman in the minivan. I can only imagine what she was thinking as she sat in the drive-thru lane.
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